Call Center Chronicals, Part 7

…”I had this woman ring up… After being as nice is as physically possible when someone is shouting at you, I kindly asked her to please lower her voice. She repeatedly told me that the call centre had given her nothing but hassle and then shouted “is it because I’m Black?”… after assuring her the company does not practice racial discrimination… I thought to myself… shes on the phone… how would she expect me to know anyway?  I cant see her…

-Source: tensionnot.com

there may be times that ya might be ‘forced’ to pull the race card, but this aint one of em’.  I know this woman felt like a fool when she hung up.  She shoulda.  This person is ON THE PHONE, and last I checked, they dont come with flip-down screens  or insets on the computer so you can see the caller.

Some people make us all look bad…